When a Japanese travel agency asked a Chinese counterpart to arrange tickets for German World Cup games, no one anticipated that there will be a blame game to play out later between themselves.
Max Air Service, based in Tokyo, must be excited when it received 1,200 applications for its tours to Germany to watch the World Cup soccer games. Priced at 500,000 Yen(around $48,000 dollars) per person, the tour received over 1,000 applications. Japanese soccer fans are eager to see their national team to play in German turf.
However, the tickets are not arranged by itself, Japanese company asked a Beijing agency to buy them, 中国国际体育旅游公司, China International Sports Travel, a subsidiary under China State Sports Bureau. The reason seem to be that a state run Chinese company will be able to get the hot tickets.
It turned out that towards the end of May, tickets are still out of Japanese's reach. Seeing that the game will be opening in less than 20 days and getting the tickets are not likely, the Tokyo company canceled the tours. the Company head felt they are "cheated" by the Beijing agency.
On the other hands, Beijing company denied any wrongdoings, and said, all the deposits money of 7.2 million Yens have been returned to Max Air Service.
Who win and who lose? There seems to be multiple lessons learned here.
"サッカーワールドカップの観戦ツアーを東京の旅行会社が中止した問題で、仲介役の中国の旅行会社は、「前金を全額返金した。契約上、なんら問題はない」と反論しています。 「日本側は価格の問題で納得せず、返金を要求してきた。我が社は、これに同意し、すぐ返金の手続きをしました」（中国の旅行会社の会見） 中国の旅行会社は、このように述べ、日本円にしておよそ７２００万円の前金を４月中に返金したということです。 その後、日本側から再度、チケットの購入を求められましたが、「入手できない場合もあり得る」との条件で再契約していたということで、チケットを購入できなかったことは契約上、問題はないと反論しています。"（TBS 01日20:17）
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